Meet the TAK Team

TEAMWORK

Overseeing TAK operations in BC, Alberta and Washington.

Our team is energetic and collaborative.  We are dedicated to exceeding expectations and ensuring that we are always delivering extreme value. We enthusiastically serve with heart & soul to create a higher standard.

  • Doug Friesen

    President & CEO

  • Doug Friesen

    President & CEO

    Role: Visionary

    Approach: Doug is a very determined and driven individual that strives to achieve excellence in everything he does. He is enthusiastic in his positive approach to life and is passionate about people and self-awareness growth. Doug is always up for the challenge but be careful... he will challenge you as well!

    Did you know? Doug is restoring a 1967 Chevy Nova SS.

    Hobbies: When he is not working or playing music Doug loves to spend time with his grandkids... all 5 of them!

  • Tyler Friesen

    General Manager

  • Tyler Friesen

    General Manager

    Role: Integrator

    Approach: Tyler has an incredible ability to analyze situations and develop a rock-solid game plan for success. He sees the things that others don’t and sets the right activity in motion to protect service performance while generating a path to growth. He is mature beyond his years… an inspiring leader who always considers how decisions will affect every member of the team.

    Did you know? Tyler attended Selkirk Music College.

    Hobbies: Tyler is a family man with a passion for cars and music.

  • Kayla Friesen

    Operations Manager

  • Kayla Friesen

    Operations Manager

    Role: Effective leadership & management of the Drayage Operations teams

    Approach: Kayla uses a heart-centred approach to everything she does. She cares for people and is always looking out for the wellbeing of others. She maintains a strong drive toward the TAK vision without compromising compassion for the team. Her ability to maintain a steady focus reflects the magnitude of her professionalism.

    Did you know? Kayla is the K in TAK.

    Hobbies: Kayla loves spending quality time with her husband, kids and her Boxer dog named Atlas

  • Iris Lowe, CPA (CGA), BBA

    Financial Controller

  • Iris Lowe, CPA (CGA), BBA

    Financial Controller

    Role: Accurate and efficient handling of accounting and financial reporting

    Approach: Iris somehow manages to effectively keep the TAK books in order while raising two adorable busy boys. She is an effective team player and performs her duties with a refined level of enthusiasm. Her optimism is infectious as she see challenges more as opportunities rather than obstacles. Iris has a keen ability to visualize the entirety of challenges. She gives consideration to the impact of her decisions and aligns everything with the TAK Core Values. Her focus on creating the Higher Standard ensures that decisions are made after gathering the appropriate facts and supportive data.

    Did you know? Before getting her CGA designation, Iris traveled to the UK and spontaneously ended up living in the English countryside for a few years

    Hobbies: Besides being the President of the Hudson and Karter Fan club (her two boys), Iris also enjoys travelling and exploring new places locally and afar (as well as enjoying her love for wine!)

  • Jason Duong

    Sr. Dispatcher, Vancouver Ramps

  • Jason Duong

    Sr. Dispatcher, Vancouver Ramps

    Role: Effective Planning, execution and leadership of the Vancouver Driver Team

    Approach: To Jason, “quality is job #1!” He’s the type of person who accepts challenges, and accepts them seriously. He is a critical and systematic thinker and his motto is, “facts are facts.” Jason is extremely committed to maintaining the highest performance standards. His attention to detail, planning skills and positive interpersonal approach has created a winning Vancouver Driver Team.

    Did you know? Jason started his career with TAK as a warehouse receiver.

    Hobbies: Jason is an active hockey player.

  • Jennifer Tong

    Sr. Dispatcher, Alberta Ramps

  • Jennifer Tong

    Sr. Dispatcher, Alberta Ramps

    Role: Effective Planning, execution and leadership of the Alberta Driver Team

    Approach: Jenn is persistent and persevering in her approach to achieving goals. She is the “anchor of reality” and steadfast in her pursuit of quality. Jenn’s positive, smiling personality is unwavering even when things get challenging. She is disciplined and driven to achieve high standards.

    Did you know? Jenn started at TAK as a temp office worker.

    Hobbies: Jenn loves dogs and can often be found chasing her 2 German Shepards

  • Daniel Canales-Murphy

    Dispatcher, Calgary Ramps

  • Daniel Canales-Murphy

    Dispatcher, Calgary Ramps

    Role: Effective Planning, execution and leadership of the cross-border driver team

    Approach: Daniel has embraced advancement opportunities at TAK and proven to solidly step up every time. As the youngest member on the TAK Team, Daniel out steps a lot of us in maturity. He is mature beyond his years. Daniel has a positive sense of humor and maintains a very optimistic perspective on life. He utilizes his people skills to encourage team involvement and is an example of organizational momentum in a positive and friendly way. Daniel is a creative problem solver who thinks outside the box when gathering information.

    Did you know? Daniel is fluent in Spanish

    Hobbies: Daniel is dedicated to his family and actively involved with his younger siblings.

  • Tina Klassen

    Cross-Border Dispatcher, WA Ramps

  • Tina Klassen

    Cross-Border Dispatcher, WA Ramps

    Role: Effective Planning, execution and leadership of the cross-border driver team

    Approach: Tina has a solid background in customer service management. This along with her alignment to the TAK Core Values make her an absolute fit for the TAK Team. She is optimistic and possess a serving heart that is enthusiastic. She influences people with her warmth and leads others to see the positive in every situation. Tina builds confidence in others through her People-oriented approach. She places her focus on people. To her, strangers are just friends she hasn't met yet!

    Did you know? In a past life, Tina was Casidhe & Daniels Mc'Manager

    Hobbies: Tina loves international travel and is an avid Zumba participant

  • Oswald Mulenga

    Logistics Supervisor

  • Oswald Mulenga

    Logistics Supervisor

    Role: Effective logistics coordination and account management for our 3PL clients

    Approach: Oswald is all about the relationship. He develops positive rapport with his Team mates, vendors and of course works hard to build amazing client relationships by delivering the TAK Higher Standard. Oswald has an amazing even keel demeanor that makes him awesome to work with. He uses balanced judgement that brings stability to everyone he works with. While he is usually people-oriented, he does have a strong technical side. He takes time for study and analysis, particularly when handling challenging assignments. Oswald is consistent in his approach and can always be counted on.

    Did you know? Oswald is originally from Zambia and returns to visit family each year

    Hobbies: Oswald is a major soccer fan

  • Casidhe McNeil

    Logistics Coordinator

  • Casidhe McNeil

    Logistics Coordinator

    Role: Effective logistics coordination and account management for our 3PL clients

    Approach: Casidhe's is always open to take on any challenge that comes her way. In her 2 years with TAK she has already worked several positions which is really accelerating her transportation knowledge. Casidhe does prefer to plan her work and work her plan. She wins through hard work and persistence. Casidhe is appreciated for her caring and warm demeanor which is highlighted by her ever present smile, her positive attitude and caring nature. Because Casidhe is so receptive and listens well she excels in gathering the information required to produce top tier performance.

    Did you know? Casidhe is Tyler & Kayla's cousin.

    Hobbies: Casidhe is an avid Shutterbug and is learning how to play the guitar

  • Jessica De Almeida

    Dispatch Admin

  • Jessica De Almeida

    Dispatch Admin

    Role: Accurate and timely dispatch order entry

    Approach: Jessica is as steady as a rock. Her ability to tackle daily duties with accuracy, consistency and a keen eye for perfection makes her an amazing member of the TAK Team. Jessica is service oriented and often seen as practical and objective. She is a patient and empathetic in her approach and builds solid relationships with team members. When dealing with Jessica you will always experience her personal touch to make things special and memorable. She uses logic to assist in effective decision making. This tendency is helpful to both clients and those on the TAK team. Jessica has a keen ability to be persistent and persevering in her approach to achieving goals.

    Did you know? Jessica was born and raised in Rio de Janeiro Brazil and is fluent in Portuguese

    Hobbies: Jessica misses the beach sports back home and since coming to Canada has refocused her interests on winter sports like skiing

  • Jordan Lawrence

    Scheduling Coordinator

  • Jordan Lawrence

    Scheduling Coordinator

    Role: Monitor & schedule delivery and pick-up appointments throughout BC/AB

    Approach: Jordan applies positive energy into every situation. He places his focus on people and prefers quality relationships. He will often become friends with his clients. Jordan likes to develop people and build organizations. Jordan is a gifted problem solver and can creatively balance enthusiasm and patience. Jordan has a serving heart and is a great Team player.

    Did you know? Jordan studied Japanese for three years which inspired his first tattoo

    Hobbies: Jordan enjoys camping, backpacking, Dungeons & Dragons and music

  • Ariana Kuczma

    Drayage Invoicing

  • Ariana Kuczma

    Drayage Invoicing

    Role: Accurate and timely invoicing

    Approach: Ariana is a steady and dependable team member. She is focused on quality and will always gather data for effective decision making. When faced with a tough decision, she seeks information and analyzes it thoroughly. Ariana is consistent and steady in her service-oriented approach. Gifted in accuracy Ariana constantly performs and produces work at the TAK Higher Standard. Her peaceful demeanor and warm personality are a pleasure to have around the office.

    Did you know? Ariana loves to dance and has trained in a variety of styles since she was young

    Hobbies: Ariana loves reading, writing, cooking and travelling

  • Kristina Matejka

    Accounts Receivable

  • Kristina Matejka

    Accounts Receivable

    Role: Effective collections of Accounts Receivable

    Approach: Kristina is enthusiastic in her approach to life and work, especially the administrative challenges that are part of the transportation industry. She is as steady as the sun rise and is quick to brighten up your day. Kristina is always the life of the party, even when there isn't one. She is considerate, compassionate and accepting of others. She accomplishes significant volumes of administrative work and stays positive in her drive to get the job done.

    Did you know? Kristina is our resident DJ and ensures the tunes are always pumping and the energy is up in the TAK office.

    Hobbies: Kristina enjoys cooking and has a huge passion for music.

  • Benjamin Hoang

    Power BI Developer

  • Benjamin Hoang

    Power BI Developer

    Role: Effective and innovative development of our scorecards and analytics tools

    Approach: Benjamin has created TAKability by developing amazing reports that equip the entire Team with performance awareness. His technical intuition guides continuous improvement in TAK systems and enhances the TAK advantage. If you can't measure it, you can't manage it. Benjamin provides the roadways to measuring every aspect of the TAK program. Benjamin is eager to please others and wants others to be satisfied. Patience, control and deliberateness characterize his usual behavior.

    Did you know? Benjamin is Jason's cousin

    Hobbies: Ben loves playing ice hockey, collecting Funko Pop! toys and PC gaming

  • Wippet

    Office Mascot

  • Wippet

    Office Mascot

    Role: To bring smiles to everyone's faces and to get a plethora of pets!

    Approach: Wippet is always happy and eager to see everyone in the office. Monday's are always his favorite because he gets to come back to the office after the weekend at home and get back to work with all his favorite humans :)

    Did you know? Kristina is Wippet's Human

    Hobbies: Wippet enjoys chasing balls and visiting team members around the office

Great companies start with great leadership at the top. Once you do business with Doug and Tyler you will see how their leadership has made TAK the great company it is today. Thank you Doug, Tyler and all the staff at TAK!

Michael Shoder | Operations FAK Manager | Alliance Shippers